Privacy Policy

At Celestial Nyai, your privacy is paramount. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect information to provide and improve our services to you. This may include:

• Personal Identification Information: Name, email address, phone number, physical address when you book a service, subscribe to our newsletter, or contact us directly.
• Payment Information: We do not directly store credit card details. All payment transactions are processed through secure third-party payment gateways.
• Usage Data: Information on how you access and use our website, such as your IP address, browser type, pages visited, and time spent on those pages.
• Health-related Information: For personalized wellness consultations or treatments, we may collect relevant health information with your explicit consent, purely for the purpose of ensuring your safety and tailoring services to your needs.

2. How We Use Your Information

Your information is used for various purposes, including:

• To provide and maintain our services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our service.
• To detect, prevent and address technical issues.
• To send you marketing and promotional communications, if you have opted in.

3. Data Security

The security of your data is important to us. We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right to rectification – to have your information corrected if it is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to request the restriction of the processing of your personal data.
• The right to data portability – to receive a copy of your personal data in a structured, machine-readable format.
• The right to withdraw consent at any time where Celestial Nyai relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Last updated: October 26, 2023